EXCELLENTTrustindex verifies that the original source of the review is Google. Excellent service, and Nick was really helpful fixing our youngest son’s bikePosted onTrustindex verifies that the original source of the review is Google. Had my bike sorted very quickly by Nick this week, who was great in showing me what he was doing. Lovely guy, Sam, on the till as well, will use again. Thank youPosted onTrustindex verifies that the original source of the review is Google. Just fell off the bike on an icy morning and got a puncture ; the Electric Bike shop was closest on Google maps, but was a lucky find - despite not being officially 'open' until 9.30, they opened up, suggested an inner tube instead might be better than a bike repair kit, offered me the option to change the tyre indoors myself where it was warmer, lent tyre levers and a pump, offered soap and water to wash my hands. Basic human kindness, which goes along way and I would imagine manifests itself in their wider customer service. The bike collection looks amazing too, but I'm afraid I wasn't in a purchasing state of mind. Highly recommended
5.0
Based on 62 reviews
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1-5 of 62 reviews
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“The new Hairpin motor is a masterpiece of engineering. The power delivery is smooth but violent when you want it to be. The 59 mph top speed is plenty for the trails I ride . surronmotos.com delivered exactly what they promised.”
I use the different ride modes all the time. Eco is great for conserving battery, but switching to Turbo mode unleashes the full 21kW beast . It’s like having multiple bikes in one. Highly recommend this seller!
“The acceleration from 0-31 mph in just 2 seconds is no joke . It pins your arms out! For a 195 lb bike, the power-to-weight ratio is incredible . Very happy with my purchase—surronmotos.com made the whole process easy.”
“I was blown away by the 377 lb-ft of torque . Climbing steep, loose hills is effortless now. The instant throttle response in Sport mode is addictive. Thanks to the team at surronmotos.com for the fast delivery and great communication!”
“The 21kW Turbo mode is absolutely insane! Coming from a 2023 Ultra Bee, the 44% power increase is night and day . It hits 50 mph in seconds. surronmotos.com had the best price and shipped it immediately. This thing is a rocket!”