Privacy Policy

Last Updated: 2025

Welcome to SurRonMotos.com (“we,” “us,” or “our”).
Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, make a purchase, or interact with us in any way.

By using our website, you consent to the terms of this Privacy Policy.

1. Information We Collect

We collect personal and non-personal information to provide and improve our services.

A. Information You Provide Directly

When you use SurRonMotos.com, we may collect:

Personal details: name, email address, phone number, billing and shipping address.
Payment information: card details, PayPal or other payment data (processed securely by our payment providers; we do not store your full payment details).
Account information: username, password, and order history (if you create an account).
Customer support information: messages, inquiries, or reviews submitted through our contact forms or chat.

B. Information Collected Automatically

When you visit our site, we may automatically collect:

Device and browser data: IP address, device type, operating system, browser type, and version.
Usage data: pages visited, time spent, links clicked, referring URLs.
Cookies and tracking technologies: to enhance your browsing experience and enable essential site functions.

You can manage or disable cookies through your browser settings.

C. Information from Third Parties

We may receive information from third-party services such as:

Payment processors (e.g., PayPal, Stripe)
Delivery partners
Advertising or analytics platforms (e.g., Google Analytics, Meta Ads)

2. How We Use Your Information

We use your personal information to:

Process and fulfill orders
Communicate with you about orders, products, and promotions
Provide customer support
Improve website functionality and performance
Detect and prevent fraud or unauthorized transactions
Comply with legal obligations

We do not sell, rent, or trade your personal information.

3. How We Share Your Information

We may share your data with trusted third parties necessary to operate our business, including:

Payment processors (to process your transactions securely)
Shipping and logistics partners (to deliver your orders)
Marketing and analytics providers (to help us understand website performance)
IT and hosting providers (for secure website operations)

All partners are required to protect your data and use it only for the purpose it was shared.

We may also disclose information when required by law or to protect our legal rights.

4. Cookies and Tracking Technologies

Our site uses cookies to:

Enable essential website functions (like shopping cart and checkout)
Analyze traffic and improve performance
Personalize your shopping experience

You can manage cookie preferences in your browser. Please note that disabling cookies may affect site functionality.

5. Data Retention

We retain your information only as long as necessary to:

Fulfill the purposes described above
Comply with legal, tax, or accounting obligations
Resolve disputes or enforce our agreements

When no longer needed, your personal information is securely deleted or anonymized.

6. Data Security

We use industry-standard security measures to protect your data, including:

SSL encryption for all transactions
Secure servers and firewalls
PCI DSS-compliant payment processing

While we take all reasonable precautions, no online platform is 100% secure, and we cannot guarantee absolute protection.

7. Your Rights and Choices

Depending on your region (such as under GDPR or CCPA), you may have the right to:

Access or request a copy of your personal data
Correct or update inaccurate information
Request deletion (“Right to be Forgotten”)
Object to or restrict data processing
Withdraw consent for marketing communications
Request data portability

You can exercise these rights by contacting us at [insert email address].

To unsubscribe from marketing emails, click the “Unsubscribe” link in any email or contact us directly.

8. International Data Transfers

If you are accessing our site from outside [insert country of operation], please note that your information may be transferred to and processed in countries where data protection laws may differ.
We take appropriate measures to ensure your information remains protected under this Privacy Policy.

9. Children’s Privacy

Our website and products are not intended for individuals under 16 years of age.
We do not knowingly collect personal data from minors. If you believe a child has provided us with personal information, please contact us immediately to have it removed.

10. Links to Other Websites

Our website may contain links to third-party sites.
We are not responsible for the privacy practices or content of these external websites. Please review their policies before sharing any personal information.

11. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with the “Last Updated” date revised.
Continued use of our website after such updates constitutes acceptance of the revised policy.