Terms and Conditions

Last Updated: 2025

Welcome to SurRonMotos.com (“we,” “us,” “our”). These Terms and Conditions (“Terms”) govern your use of our website, products, and services (collectively, the “Services”). By accessing or using our website, you agree to comply with and be bound by these Terms. If you do not agree, please do not use our Services.

1. General Information

SurRonMotos.com provides information, products, and services related to Sur-Ron electric bikes, accessories, and related items. We are an independent entity and are not directly affiliated with Sur-Ron or its parent companies unless otherwise stated.

2. Eligibility

By using this website, you confirm that:

You are at least 18 years old, or have parental consent if under 18.
You have the legal capacity to enter into binding agreements.
You will use the website in compliance with all applicable laws and regulations.

3. Products and Orders

All product descriptions, pricing, and availability are subject to change without notice.
We reserve the right to limit or refuse any order at our discretion.
By placing an order, you agree to provide accurate, complete, and current information.
We are not responsible for any delays or losses due to incorrect shipping information provided by the customer.

4. Payment

All payments must be made in full at the time of purchase.
We accept the payment methods listed at checkout.
Prices are shown in [currency, e.g., USD] and may not include applicable taxes or shipping fees.

5. Shipping and Delivery

Delivery times are estimates and not guaranteed.
We are not liable for delays caused by shipping carriers, customs, or external factors beyond our control.
Risk of loss passes to you upon delivery to the carrier.

6. Returns and Refunds

Please review our Return Policy for detailed information on returns and exchanges.
Generally:

Items must be returned in new, unused condition within [number] days of receipt.
Certain items (such as customized or electronic components) may be non-returnable.
Refunds will be processed to the original payment method once the item is inspected.

7. Intellectual Property

All content on SurRonMotos.com—including text, graphics, images, logos, product names, and design—is the property of SurRonMotos.com or its licensors and protected by copyright, trademark, and intellectual property laws.
You may not reproduce, distribute, or modify any content without written consent.

8. Limitation of Liability

To the fullest extent permitted by law:

SurRonMotos.com is not liable for any indirect, incidental, or consequential damages arising from your use of the website or products.
All products are used at your own risk; ensure they are installed and operated according to manufacturer instructions and local regulations.

9. Warranties Disclaimer

Unless explicitly stated otherwise, all products are sold “as is” without warranties of any kind, either express or implied.
Manufacturer warranties may apply if provided by the product manufacturer.

10. User Accounts

If you create an account:

You are responsible for maintaining confidentiality of your login information.
You agree to notify us immediately of any unauthorized access.
We reserve the right to suspend or terminate accounts at our discretion.

11. Privacy Policy

Your use of this site is also governed by our Privacy Policy, which explains how we collect and use your personal information. Please review it carefully.

12. Governing Law

These Terms are governed by and construed in accordance with the laws of [Your Country/State], without regard to its conflict of law principles.
Any disputes will be resolved exclusively in the courts of [Your Jurisdiction].

13. Changes to These Terms

We reserve the right to update or modify these Terms at any time without prior notice. Changes will be effective immediately upon posting to the website.
Your continued use of the site constitutes acceptance of the updated Terms.